Sunday, 2 October 2011

Webinar Hosting Tips

Webinars are an easy and efficient way to increase your reach, increase your sales, and increase your overall productivity. When it comes to holding product demonstrations, employee trainings, or sales meetings, webinar hosting is one of the most efficient ways for you to reach the maximum number of people with the limited resources.

As with all technology, when it comes to webinar hosting, there are many unexpected problems that can arise. Your computer doe not work, the prospect's computer does not work, or some of your attendees are late. When it comes to hosting online meetings it is best to give yourself and your prospects some lead time to sign into the meeting. Whenever I host a webinar I always send out the invitation to be 15 minute early. This way if we have to trouble shoot any issues I have the ability to communicate effectively alternate solutions, or even walk the people through the process of signing into my meeting.

Not only is setting the meeting time fifteen minutes early advised, but also sending out an agenda. Some webinar hosting providers only allow the presenter to be heard. What does this mean? There is no two way communication between the presenter and the attendees. This can lead to awkward silence as the presenter does not know if the attendees have any questions. Most providers have a built in chat feature that allow the people to submit there questions via text. By providing a written agenda, the attendees understand what will be covered in that meeting and can wait until the questions and answers period to address all outstanding issues.

Lastly, holding a question and answer session is almost a necessity. The presenter should compile a list of the questions that were submitted during the presentation and address each one accordingly. In some situations, the questions are "one off" situations, and I let the individuals know that I will contact them after the meeting to discuss their particular situation. The benefit of compiling a list of questions is that you can address one question from one person, and the rest of the attendees can hear it, and listen to the solution.

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